Billing Terms and Conditions

Billing Terms and Conditions

  1. Payment Methods
    We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely via trusted payment gateways.

  2. Payment Authorization
    By placing an order, you authorize sylvena to charge the full amount, including applicable taxes and shipping fees, to your selected payment method.

  3. Billing Information
    You agree to provide accurate, complete, and current billing information at checkout. Incorrect or incomplete billing details may delay your order processing.

  4. Order Confirmation
    After successful payment, you will receive an order confirmation email. Please review your order details carefully and contact us immediately if you notice any errors.

  5. Failed or Declined Payments
    If your payment is declined or cannot be processed, you will be notified via email. Please verify your payment details or use an alternate payment method. Contact your bank or our support team if issues persist.

  6. Refunds
    Refunds are issued in accordance with our Return & Refund Policy. Refunds are credited to the original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.

  7. Contact Us
    For billing inquiries or concerns, please contact us at:
    📧 Email: sylvenashop@gmail.com
    📞 Phone: +1 766-723-4196

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Billing Terms and Conditions
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Billing Terms and Conditions

Effective Date: August 7, 2025
Store Name: sylvena
Website: sylvena.myshopify.com

1. Payment Methods

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are securely processed through trusted payment gateways to ensure your safety.

2. Payment Authorization

By placing an order, you authorize sylvena to charge your selected payment method for the full amount of your purchase, including applicable taxes and shipping fees.

3. Billing Information

You agree to provide accurate, complete, and current billing information during checkout. Incorrect or incomplete billing details may result in delays or cancellation of your order.

4. Order Confirmation

After successful payment, you will receive an order confirmation email summarizing your purchase. Please review it carefully and contact us immediately if any information is incorrect.

5. Failed or Declined Payments

If your payment is declined or cannot be processed, you will be notified via email. Please verify your payment details or try an alternate payment method. If issues persist, contact your payment provider or our customer support.

6. Refunds

Refunds will be issued in accordance with our Return & Refund Policy. Refunds are credited to the original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.

7. Contact Us

For any billing questions or concerns, please contact us at:

📧 Email: sylvenashop@gmail.com
📞 Phone: +1 766-723-4196